How to Change Recipient Email for Fax in RingCentral

RingCentral is a versatile and easy-to-use communications platform that offers many features, including online faxing. As a business owner or team member, you may need to update your fax recipient email address from time to time to ensure smooth and efficient communication. Whether you're onboarding a new team member or reorganizing your workflow, changing the fax-to email in RingCentral is a simple process. In this easy-to-follow guide, we'll walk you through the steps to make the necessary adjustments.

Step 1: Access Your RingCentral Account

To get started, sign in to your RingCentral Fax account. Go to the RingCentral website and enter your credentials (username and password). If you're using the RingCentral mobile app, open the app and sign in to access your account.

Step 2: Navigate to the "Settings" Menu

Once you're logged in, look for the Settings or Preferences menu. The location of this menu may vary slightly depending on whether you're using the web version or the mobile app. On the web version, you'll usually find it in the upper-right corner of the dashboard. In the mobile app, the Settings menu is usually accessible from the main navigation bar.

Step 3: Select "Fax Settings"

In the settings menu, scroll down or navigate to the "Fax Settings" section. Click on it to access the options related to your fax settings.

Step 4: Choose "Recipient Email"

Within the "Fax Settings" section, you should find an option labeled "Recipient Email" or something similar. This is where you can change the email address that receives your incoming faxes. Click on the "Recipient Email" option to proceed.

Step 5: Enter the New Email Address

You'll now see a field where you can enter the new recipient email address for your faxes. Be sure to enter the correct email address. Be sure to double check for typos or mistakes to ensure that your faxes reach the intended recipient.

Step 6: Save Changes

After entering the new email address, click the "Save" or "Update" button to apply the changes. RingCentral will now update the recipient email for your fax messages, and any incoming faxes will be directed to the newly specified email address.

Step 7: Test the New Recipient Email

To make sure everything is working properly, it's a good idea to send a test fax. Use a known fax number or a colleague's fax number to send a test fax. Check to see if the fax is successfully received at the new email address you just set up. If the test fax arrives at the correct email address, congratulations! You've successfully changed the recipient email for faxes in RingCentral.

Final Tips:

  • Remember that changing the recipient email address will only affect incoming faxes. Outgoing faxes will continue to be sent from your RingCentral account without any changes.

  • If you're managing multiple fax lines or fax numbers in your RingCentral account, make sure to select the correct fax number when changing the recipient email address.

  • If you encounter any issues during the process, refer to RingCentral's help documentation or reach out to their customer support for assistance.

Changing a fax recipient's email address in RingCentral is a simple task that can be completed in just a few steps. By keeping your fax communications up to date, you can ensure that important messages reach the right people in a timely manner, increasing efficiency and productivity in your business. Be sure to check out our RingCentral Fax review for more information.